Photo coming
Apartment door with a fresh deadbolt; keys and a lease folder on the threshold
The Baseline: Rentals Must Have Real Locks
California's habitability rules require residential rental units to have functioning locks, including an operable deadbolt on the main entry door and working locks on windows and other doors, per the state's security statute (Civil Code §1941.3). A rental whose entry door has no deadbolt, or a broken one the landlord won't fix, isn't a quirk; it's below the legal floor. Repairing that is the landlord's job.
From the trade side: "operable" is doing a lot of work in that sentence. A deadbolt that only latches with a lift-and-shove is on its way to failing the standard, and it's usually an alignment fix, not new hardware. See lock installation & repair.
Between Tenants: The Key-Control Question
Here's the uncomfortable math of turnover: every previous tenant, their roommates, partners, and the contractor who once borrowed a key are all potential keyholders. Rekeying between tenancies (one visit, all cylinders re-pinned, old keys dead) is the standard professional answer, and at $85–$225 for a visit covering 1–4 locks, it's one of the cheapest forms of liability reduction a landlord can buy. Property managers running multiple turnovers get firm written quotes for the batch.
Tenants moving in: it's a fair question to ask in writing. "Were the locks rekeyed after the last tenancy?" The answer tells you something about the operation either way.
Domestic Violence: The Special Path
California gives tenants protected by the domestic-violence statutes a specific route to lock changes (Civil Code §§1941.5–1941.6): with the qualifying documentation, a tenant can require the landlord to change the locks quickly. If the landlord doesn't act within the statutory window, the tenant may have the locks changed themselves and provide the landlord a key. The rules are precise about documentation and timelines, so pair the statute with a local DV advocate or legal aid who handles it regularly.
Our role when we get these calls: fast, quiet, licensed work, ownership/authority verified, receipts provided. The paperwork matters here more than anywhere.
The Bright Line: Lockouts Are Not Evictions
However bad a landlord-tenant dispute gets, California draws a hard line (Civil Code §789.3): changing the locks, plugging the keyway, removing doors, or shutting off utilities to force a tenant out is unlawful self-help eviction, with penalties that accrue per day. Evictions go through court, full stop. This is also a line we hold: a locksmith asked to lock a tenant out of an occupied rental is being asked to participate in something unlawful, and a licensed one will decline. Authorization checks exist for exactly these moments.
Quick Reference
| Situation | Short answer |
|---|---|
| Broken entry deadbolt | Landlord must repair: habitability baseline |
| Rekey between tenants | Landlord's move; standard practice, cheap insurance |
| Tenant wants locks changed (DV) | Protected statutory path with documentation + timelines |
| Tenant changing locks unilaterally | Check the lease; usually needs consent or a provided key |
| Landlord locks tenant out | Illegal self-help eviction. Document and get legal help |